Manufacturing ERP Integration & Support Portal

Tester Guide / UAT Checklist Instructions only

Staff Testing

Done Reset Click Reset Demo Data. Expected: Dashboard returns to clean stock, sales, ERP sync, and ticket values. Demo data is ready.
Current Produce Open Manufacturing and complete WO-0001. Expected: Work order is completed, stock movement appears, production receipt is queued. Waiting for WO-0001 completion.
Next Sales Create a sales order, then queue it to Infor M3 or SYSPRO. Expected: Sales order becomes an ERP outbox transaction. Waiting for sales order creation.
Next ERP Sync Open ERP Monitor, click Send, then try Force fail. Expected: Success creates sync log; failure creates support ticket. Waiting for ERP send/failure test.
Next Support Add vendor reference, retry the failed transaction, then close the ticket. Expected: Failed sync becomes sent and dashboard support count updates. Waiting for failed ERP sync.
Done Report Open Docs & Reports. Expected: Staff can explain official references, SQL Server proof, UAT, and deployment. Docs & Reports opened.

System Work Area Use this area to operate the ERP demo. The guide above is for tester instructions.

ERP Outbox

Mock Infor M3 and SYSPRO connector boundary

ID	Source	Target	Operation	Status	Attempts	Action
#1	SalesOrder SO-0001	InforM3	SalesOrderCreate	Pending	0	Uses saved target: InforM3
Payloads and last error

Vendor follow-up workflow

No support tickets. Force a failed ERP sync to create one.

Audit trail